Introduction
Base-tundra ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
Information We Collect
Personal Data
We may collect personal identification information from you in a variety of ways, including when you:
- Visit our website
- Register for an account
- Subscribe to our services
- Fill out a form
- Contact us via email or phone
The personal information we may collect includes:
- Name and title
- Email address
- Postal address
- Payment information (processed securely through our payment providers)
- Information related to your cards for monitoring purposes
Usage Data
We may also collect information about how you access and use our website and services, including:
- Your IP address
- Browser type and version
- Pages you visit
- Time and date of your visit
- Time spent on pages
- Device identifiers
How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our services
- To monitor your cards for fraudulent activity
- To send you alerts and notifications
- To process your payments
- To respond to your enquiries and provide customer support
- To send you marketing communications (with your consent)
- To improve our website and services
- To comply with legal obligations
Data Security
We implement appropriate technical and organisational security measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include:
- 256-bit SSL encryption for all data transmission
- Secure data storage with restricted access
- Regular security audits and penetration testing
- Employee training on data protection
- Physical security measures at our data centres
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context and our legal obligations.
Your Rights
Under the UK GDPR, you have the following rights regarding your personal data:
- Right of access: You can request a copy of the personal data we hold about you.
- Right to rectification: You can request that we correct any inaccurate or incomplete data.
- Right to erasure: You can request that we delete your personal data in certain circumstances.
- Right to restrict processing: You can request that we limit how we use your data.
- Right to data portability: You can request a copy of your data in a structured, machine-readable format.
- Right to object: You can object to certain types of processing, including direct marketing.
To exercise any of these rights, please contact us at [email protected].
Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- To trusted third parties who assist us in operating our website and services
- To comply with legal requirements
- To protect our rights, property, or safety
- With your explicit consent
International Transfers
Your information may be transferred to and processed in countries outside the United Kingdom. When we transfer data internationally, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. You are advised to review this privacy policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Base-tundra
27 Finsbury Square
London, EC2A 1PL
United Kingdom
Email: [email protected]