Agreement to Terms
These Terms of Use constitute a legally binding agreement made between you and Base-tundra ("Company", "we", "us", or "our"), concerning your access to and use of our website and services.
By accessing or using our website and services, you agree that you have read, understood, and agree to be bound by all of these Terms of Use. If you do not agree with all of these terms, you are expressly prohibited from using the site and services and must discontinue use immediately.
Eligibility
To use our services, you must:
- Be at least 18 years of age
- Be a resident of the United Kingdom or have a UK-based card
- Have the legal capacity to enter into binding contracts
- Not be prohibited from using the services under applicable law
Description of Services
Base-tundra provides card protection and fraud monitoring services. Our services include:
- Monitoring of registered payment cards for suspicious activity
- Alerts and notifications regarding potential fraud
- Dark web surveillance for compromised card data
- Identity protection services
- Fraud insurance coverage (depending on plan)
The specific features available to you depend on your chosen subscription plan.
User Responsibilities
As a user of our services, you agree to:
- Provide accurate, current, and complete information when registering
- Maintain the confidentiality of your account credentials
- Notify us immediately of any unauthorised access to your account
- Use the services only for lawful purposes
- Not attempt to circumvent any security features
- Not share your account access with others
Subscription and Payment
Subscription Terms
Our services are offered on a monthly subscription basis. Your subscription will automatically renew each month unless you cancel before the renewal date.
Payment
By providing payment information, you authorise us to charge the applicable fees to your chosen payment method. All prices are in British Pounds (GBP) and include applicable taxes.
Cancellation
You may cancel your subscription at any time through your account dashboard or by contacting our support team. Cancellation will take effect at the end of your current billing period.
Refunds
We offer a 14-day cooling-off period for new subscriptions, during which you may request a full refund. After this period, refunds are provided at our discretion.
Limitations of Service
While we strive to provide comprehensive protection, you acknowledge that:
- No fraud prevention service can guarantee complete protection
- We cannot prevent all instances of fraud or identity theft
- The effectiveness of monitoring depends on factors outside our control
- Alerts are informational and do not constitute financial advice
Insurance Coverage
For plans that include fraud insurance:
- Coverage is subject to the terms of the insurance policy
- Claims must be reported within 30 days of discovering the fraud
- Documentation may be required to process claims
- Maximum coverage amounts are specified in your plan details
Intellectual Property
The content on our website, including text, graphics, logos, and software, is the property of Base-tundra or its licensors and is protected by copyright and other intellectual property laws. You may not:
- Copy or reproduce any content without permission
- Modify or create derivative works
- Use content for commercial purposes without authorisation
- Remove any copyright or proprietary notices
Disclaimer of Warranties
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:
- The services will be uninterrupted or error-free
- All fraud will be detected or prevented
- The results of using the service will meet your expectations
Limitation of Liability
To the fullest extent permitted by law, Base-tundra shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses resulting from:
- Your use or inability to use the services
- Any unauthorised access to your personal information
- Any fraud or identity theft that occurs despite using our services
Our total liability shall not exceed the amount you paid for the services in the twelve months preceding the claim.
Indemnification
You agree to indemnify, defend, and hold harmless Base-tundra and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of the services or violation of these terms.
Termination
We may terminate or suspend your account and access to the services immediately, without prior notice, for any reason, including if you breach these Terms of Use. Upon termination, your right to use the services will cease immediately.
Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Changes to Terms
We reserve the right to modify these Terms of Use at any time. We will provide notice of significant changes by posting the updated terms on our website. Your continued use of the services after such changes constitutes acceptance of the new terms.
Severability
If any provision of these Terms of Use is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
Contact Information
If you have any questions about these Terms of Use, please contact us:
Base-tundra
27 Finsbury Square
London, EC2A 1PL
United Kingdom
Email: [email protected]